Schrage & Customers & Becoming

Not since

Stop Stealing Dreams by Seth Godin

Christensen’s Disruptive Innovation

Covey’s 7 Habits of Highly Effective People (see past posts)

has a concept struck a chord with me as

Michael Schrage’s  “Who Do You Want Your Customers to Become?”

In the next weeks, I will be reading, digesting, and writing about how educators’ primary customers are the students Are Students Clients or Customers? .

I hope I can draw others into the conversation in a Google Group on the topic. Who Do We Want Our Customers (students) to Become?

I look forward to the “read”.

I will be posting topics.

Please join in the discussion.


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