Christensen’s Disruptive Innovation
Covey’s 7 Habits of Highly Effective People (see past posts)
has a concept struck a chord with me as
Michael Schrage’s “Who Do You Want Your Customers to Become?”
In the next weeks, I will be reading, digesting, and writing about how educators’ primary customers are the students Are Students Clients or Customers? .
I hope I can draw others into the conversation in a Google Group on the topic. Who Do We Want Our Customers (students) to Become?
I look forward to the “read”.
I will be posting topics.
Please join in the discussion.